Contact
Effective date: April 21, 2026
Contact LumexAudio LLC
We are here to help! Please use the information below to reach us.
Customer support hours
Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)
We typically respond to emails within 1 business day, even on weekends.
Phone
+1 (813)291-6136
(Standard rates apply. If you reach voicemail, please leave a message with your name, order number, and callback number – we will return your call within one business day.)
For general inquiries & order status: info@lumexaudio.shop
For returns & refunds: info@lumexaudio.shop
For privacy or legal matters: info@lumexaudio.shop (or legal@lumexaudio.shop)
Physical address (no walk‑in retail)
LumexAudio LLC
4618 Avenue Longchamps
Lutz, FL 33558
United States
Please note: This is our warehouse and office location. It is not a retail showroom. All visits are by appointment only.
Contact form
You can also use the form below to send us a message.